Terms and Conditions

Shipping

Online orders may come flat pack and require assembly

Standard delivery is to ground floor only, additional charges may apply for multi-level delivery

Residential addresses and rural delivery have additional charges - please contact us for a quote

Contact us for more information on shipping or special requirements

CG Office Furniture will not be responsible for any part delivery or delay in delivery of the goods as a result of events occurring beyond CG Office Furniture’s control.

 

Online Payments

CG Office Furniture require a 100% payment with all online orders. The product remains the property of CG Office Furniture until payment for the goods has been received unless otherwise agreed upon.

 

Price

All prices are shown in New Zealand dollars and do not include GST. GST is an additional cost over and above the prices shown and must be paid in the total payment due.

CG Office Furniture has the right to adjust any price quoted from time to time. Additional fees may apply if there are delays in delivery or installation of the goods, due to lack of instructions from the Customer.

 

Warranty

CG Office Furniture will repair or replace with comparable product free of charge (for material and components), any product, part or component which fails under normal use over the duration of the specified warranty term (taken from the date of purchase).

Normal commercial usage is defined as the equivalent of a single shift, 40 hour work-week.

Returns

Faulty products will be repaired or replaced at the discretion of CG Office Furniture. Product that may be received damaged due to transport freight damage will be repaired or replaced subject to discussion and conclusion of point of damage.

No returns or refunds are allowed on customised products. No refunds will be made for freight and/or any other costs.